Bert Kondruss, KonBriefing Research
June 16, 2025
This website provides a comprehensive overview of reported cyberattacks on telecommunications service providers in 2024, including network operators, internet providers, mobile carriers, infrastructure operators, and communication platforms. You will find a chronological listing with the date, the affected company or organization, and the location. Our information is based on official company statements as well as reports from newspapers and industry publications. However, only a fraction of the incidents are made public in the media, so the actual number of successful cyberattacks is likely significantly higher.

Cyber incident overview

Cyberattacks on Telecommunications Provider 2024
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Diagram in high resolution (License: Creative Commons BY 4.0):
 

Which companies were affected by a cyber attack?

 
#DateCountryCityStateCompanyTypeStichworte
1January 3, 2024SpainPozuelo de AlarcónMobile phone providerComunidad de Madrid,Orange España
2January 2024 ?RussiaMoscowTelecommunications providerM9 Telecom
3January 25, 2024Costa RicaSan JoséTelecommunications providerClaro
4February 18, 2024AustraliaSouth Melbourne VICVICTelecommunications providerVictoria,Tangerine Telecom
5March 9, 2024BelgiumSint-NiklaasTelecommunications providerFlemish Region, Oost-Vlaanderen,Edpnet
6April 8, 2024IrelandDublinTelecommunications providerMagnet+
7April 14, 2024USADallas TXTXTelecommunications providerTexas, Dallas County & Collin, Kaufman, Rockwall County,Frontier Communications
8May 21, 2024FranceNouméaInternetNew Caledonia
9June 9, 2024ColombiaCaliUtilityDepartamento de Valle del Cauca, Disposal, Utility,Energy supply, power plants, power supply,Empresas Municipales de Cali / Emcali
10June 26, 2024UkraineInternet provider
11July 17, 2024People's Republic of ChinaMacauTelecommunications providerTeledifusão de Macau
12August 2024FranceNouméaInternet providerNew Caledonia,Lagoon
13August 21, 2024RussiaTelecommunications provider
14August 23, 2024SwitzerlandBern BEBETelecommunications providerCanton of Bern,Swisscom
15August 24, 2024RussiaTelecommunications providers
16September 2024BrazilBrasíliaDFTelecommunications authorityDistrito Federal, Administration, Authority, Government, Public sector,Agência Nacional de Telecomunicações (Anatel)
17September 21, 2024MonacoInternet providerNamebay
182024FranceParisTelecommunications providerÎle-de-France,Free SAS
192024United KingdomLondonTelecommunications providerUK, United Kingdom,BT Group
20December 11, 2024NamibiaWindhoekTelecommunications providerTelecom Namibia
21December 2024New ZealandAucklandTelecommunications providerCompass Communications

Cyber attacks statistics

By month

Cyberattacks on Telecommunications Provider 2024 by month
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Diagram in high resolution (License: Creative Commons BY 4.0):
 

By country

Cyberattacks on Telecommunications Provider 2024 by country
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Diagram in high resolution (License: Creative Commons BY 4.0):
 

Notes

  • The statistics are based on the known incidents listed here.
  • Since only some of the cases become known, the evaluations are not representative.
  • Industries where incidents are immediately visible due to public access (e.g. healthcare) are more represented than others.
  • An incident may be assigned to multiple countries or industries. Also, a country cannot always be assigned. So the totals shown on the charts may be different.
  • The graphics marked in this way may be reused according to the license Creative Commons Attribution 4.0 / CC BY 4.0, also for commercial purposes (Attribution: KonBriefing Research).
More statistics:
Cyberattacks, Hacker attacks, Ransomware attacks

Details, examples and sources

Flag FranceAugust 2024
Cyber attack on a internet provider in New Caledonia
Lagoon - Nouméa, New Caledonia, France
https://www.facebook.com/lagoonNC/posts/...

ISMS Software

Information Security in the Global Telecommunications Sector: ISMS as a Strategic Safeguard

Telecommunications providers form the backbone of the digital world, connecting people, businesses, and critical infrastructures across the globe. At the same time, they are among the most targeted sectors for cyberattacks: from espionage and network manipulation to breaches of customer data and identity systems. In this high-risk environment, an Information Security Management System (ISMS) is an essential tool for systematically managing digital threats and preserving trust.
An ISMS based on ISO/IEC 27001 provides a globally recognised framework for identifying, assessing, and mitigating information security risks. The use of the PDCA cycle (Plan-Do-Check-Act) ensures a continuous improvement process, which is crucial in a fast-moving, technology-driven market facing constantly evolving threat landscapes.
For global telecom operators, an ISMS is also key to achieving compliance with an increasing number of regulations, including:
  • Data protection laws such as the GDPR, CCPA, or LGPD
  • National telecom and security requirements from regulators like FCC, Ofcom, ACMA, or BNetzA
  • Critical infrastructure protection measures under NIS2, CISA, or country-specific cybersecurity legislation
A robust ISMS for telecom providers typically includes:
  • Asset Management: Securing network infrastructure, switching systems, customer portals, and internal IT environments
  • Protection Needs Analysis: Assessing the criticality of sensitive assets such as authentication servers, routing systems, and customer databases
  • Risk Management: Addressing threats such as DDoS attacks, unauthorised configuration changes, zero-day vulnerabilities, or physical intrusions
  • Security Controls: Implementing technical and organisational measures according to ISO 27002 and industry-specific guidelines (e.g. GSMA, ITU recommendations)
  • Statement of Applicability (SoA): Documenting applied controls for transparency, audit readiness, and regulatory alignment
  • Continuous Improvement: Adapting to new technologies (e.g. 5G, Edge, Cloud), evolving attack vectors, and changing regulatory demands
An ISMS empowers telecommunications providers to safeguard operational continuity, protect customer data, and maintain global compliance. In a market where availability and trust are non-negotiable, information security is no longer just a technical concern, but a strategic leadership priority.

An ISMS software

In the telecommunications industry, resilience, data protection, and the safeguarding of critical infrastructure are top priorities. Implementing an ISMS is a key step toward meeting global regulatory requirements, such as ISO 27001, GDPR, NIS2, and industry-specific standards, in a reliable and consistent manner. Managing these processes manually, for example with Excel, is prone to errors and inefficiencies. Specialised software solutions offer significant advantages: they include standardised frameworks, automated checklists, and built-in reporting tools that not only reduce effort and risk, but also streamline compliance with legal and regulatory obligations. Seamlessly integrating with existing system landscapes, these solutions enable a consistent, up-to-date, and audit-ready information security structure, a critical success factor for modern telecommunications providers operating on a global scale.

About KonBriefing Research

KonBriefing Research is an independent researcher and analyst, specialized in software for information security, risk management and compliance. The company was founded in 2019 and is based in Germany.
One of the main focuses is the market analysis of tools for information security management systems (ISMS tools) in accordance with ISO 27001.

About the author

Bert Kondruss
Author:
Bert Kondruss
Founder and managing director of KonBriefing Research,
a GRC Software analyst company
Germany

Cyber attacks worldwide

Cyber attacks worldwide
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